Terms and Conditions
1. Introduction and Acceptance of Terms
Welcome to MyStray (MPJ Real-estate & Developers). These Terms and Conditions establish the legal framework governing access to and use of the MyStray mobile application, website, and all associated digital services, features, and content provided through the platform. MyStray (MPJ Real-estate & Developers) is a community-driven initiative developed to support animal welfare activities by enabling users to report lost, found, injured, abused, or adoptable animals, manage pet profiles and medical records, coordinate rescue and foster efforts, connect with NGOs and volunteers, and participate in responsible community engagement. Due to the nature of these services, which involve user interaction, real-time communication, location-based reporting, and sharing of sensitive animal-related information, it is essential to define clear terms that govern usage and ensure a safe, reliable, and accountable environment for all participants.
By accessing, registering, or using MyStray (MPJ Real-estate & Developers) in any capacity, whether as an individual user, pet owner, volunteer, donor, foster caregiver, or organization such as an NGO or shelter, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between you and MyStray (MPJ Real-estate & Developers), outlining your rights, responsibilities, and obligations while using the platform. If you do not agree with any part of these Terms, you are advised to immediately discontinue use of the platform, as continued use will be deemed as acceptance of all provisions stated herein.
These Terms and Conditions are to be read in conjunction with other applicable policies, including the Privacy Policy, Community Guidelines, and any additional terms that may apply to specific services or features offered within the platform. Together, these documents form a comprehensive governance structure that ensures transparency, accountability, and responsible usage of the platform. Users are encouraged to review all related policies carefully to fully understand how MyStray operates and how their data, content, and interactions are managed within the ecosystem.
MyStray (MPJ Real-estate & Developers) reserves the right to update, modify, or revise these Terms and Conditions at any time in response to changes in legal requirements, technological developments, operational improvements, or expansion of services. Such updates are necessary to maintain compliance, enhance user experience, and ensure that the platform continues to meet evolving standards of safety and functionality. Where significant changes are made, reasonable efforts may be taken to notify users through in-app notifications, website updates, or other communication channels. However, it remains the responsibility of users to review these Terms periodically to stay informed of any changes.
Continued use of MyStray (MPJ Real-estate & Developers) after any updates or modifications to these Terms shall constitute acceptance of the revised Terms and Conditions. Users who do not agree with the updated terms have the option to discontinue use of the platform and request account deletion in accordance with applicable policies. By clearly defining these Terms and ensuring ongoing transparency, MyStray (MPJ Real-estate & Developers) aims to build trust, promote responsible participation, and create a secure and collaborative environment where users can actively contribute to animal welfare while understanding their legal rights and obligations.
2. Scope and Applicability
These Terms and Conditions apply to all users and stakeholders who access or interact with MyStray (MPJ Real-estate & Developers), including individuals, pet owners, volunteers, rescuers, foster caregivers, donors, animal welfare organizations, NGOs, shelters, and any other entities that utilize the platform in any capacity. The scope of these Terms extends across the entire digital ecosystem of MyStray, including the mobile application, official website, communication channels, support systems, and any current or future services, features, or tools made available by the platform. These Terms govern not only the technical use of the platform but also the conduct, responsibilities, and interactions of users within the community.
The applicability of these Terms covers all forms of engagement with MyStray (MPJ Real-estate & Developers), including but not limited to account registration, profile creation, posting of animal-related cases such as lost, found, injured, or adoptable animals, management of pet profiles and medical records, participation in adoption or foster activities, communication with other users or organizations, and the use of any integrated tools or services. Any action performed within the platform environment, whether directly visible to other users or processed in the background, falls under the governance of these Terms and Conditions.
These Terms are binding on all users regardless of their role or level of participation. Whether a user is casually browsing the platform, actively posting content, managing multiple pet profiles, or operating as a registered NGO or shelter, the same foundational principles of lawful use, responsible behavior, and compliance with platform rules apply. The platform operates on a role-based structure, which may grant different levels of access or functionality depending on the type of user, but such distinctions do not alter the applicability of these Terms as a whole.
While MyStray (MPJ Real-estate & Developers) may integrate or provide access to third-party services such as payment gateways, mapping tools, analytics systems, or communication platforms, these Terms do not extend to such external services. Users acknowledge that third-party platforms operate under their own terms and policies, and MyStray does not assume responsibility for the practices, content, or performance of these external providers. Users are encouraged to review the terms and conditions of any third-party services they interact with through the platform to ensure full understanding of their rights and obligations in those contexts.
These Terms and Conditions are designed in accordance with applicable laws and regulations in India, and they aim to reflect widely accepted legal principles related to digital platforms, user-generated content, and online community participation. Users accessing MyStray from outside India are responsible for ensuring that their use of the platform complies with local laws in their respective jurisdictions. While MyStray strives to maintain consistent standards across all regions, variations in legal requirements may influence how certain provisions are interpreted or enforced.
In addition to governing user behavior and platform usage, these Terms also define the limitations of the platform’s role. MyStray (MPJ Real-estate & Developers) functions as a facilitator of information sharing and community coordination in the context of animal welfare. It does not act as a direct service provider for veterinary care, rescue operations, or adoption decisions. Users remain solely responsible for their actions, decisions, and interactions conducted through the platform, and these Terms apply to all such activities to ensure accountability and transparency.
By establishing a clear scope and broad applicability, these Terms and Conditions ensure that all aspects of user engagement with MyStray are governed by a consistent legal framework. This approach supports the platform’s mission of creating a safe, reliable, and community-driven environment while protecting the rights and responsibilities of all users involved.
3. Definitions and Interpretation
For the purpose of these Terms and Conditions, certain words and expressions are defined with specific meanings to ensure clarity, consistency, and proper interpretation throughout the document. These definitions are intended to eliminate ambiguity and provide a common understanding of key terms used in relation to the services, features, and operations of MyStray (MPJ Real-estate & Developers). By clearly outlining these definitions, the platform seeks to establish a transparent legal framework that governs user interactions, responsibilities, and rights in a structured and predictable manner.
The term “User” refers to any individual or organization that accesses, browses, registers, or uses MyStray (MPJ Real-estate & Developers) in any capacity. This includes, but is not limited to, pet owners, volunteers, rescuers, foster caregivers, donors, NGOs, shelters, and any other participants who interact with the platform’s services. The term “Platform” refers collectively to the MyStray mobile application, website, and all associated digital services, tools, communication systems, and integrations provided under the MyStray (MPJ Real-estate & Developers) ecosystem.
“Content” refers to any information, data, material, or media that is created, uploaded, shared, or transmitted by users through the platform. This may include text descriptions, images, videos, pet profiles, medical records, location details, comments, messages, or any other form of user-generated or system-generated information. “Services” refers to all functionalities offered by the platform, including reporting of animal-related cases, management of pet profiles, communication tools, adoption and foster listings, and any additional features introduced over time.
The term “Account” refers to the registered profile created by a user to access and utilize the platform’s features. It includes login credentials, personal details, preferences, and activity history associated with the user. “NGO” or “Organization” refers to any registered entity, shelter, or group that uses the platform for animal welfare purposes, including rescue, adoption, or community outreach activities. “Pet Profile” refers to the structured data related to an animal, including identification details, medical history, and associated records maintained within the platform.
“Processing” refers to any operation performed on data, whether automated or manual, including collection, storage, organization, retrieval, use, modification, sharing, or deletion of information. “Third-Party Services” refers to external platforms, tools, or providers that may be integrated with MyStray to enhance functionality, such as payment gateways, mapping services, analytics tools, or communication systems.
These definitions are intended to support a consistent interpretation of the Terms and Conditions across all sections. Words used in the singular form may include the plural, and vice versa, depending on the context. Similarly, references to one gender shall include all genders, and references to individuals may also include organizations where applicable. Headings and section titles are included for convenience and ease of navigation and do not affect the meaning or interpretation of the provisions contained within them.
In cases where a term is not explicitly defined in this section, it shall be interpreted in accordance with its common usage, relevant legal definitions, and the context in which it appears, with an emphasis on maintaining the intent and purpose of these Terms. Where ambiguity arises, interpretation shall favor a reading that supports the safe, lawful, and responsible use of MyStray (MPJ Real-estate & Developers) and aligns with its objective of promoting animal welfare and community collaboration.
By establishing clear definitions and rules of interpretation, this section ensures that all users have a shared understanding of the terminology used throughout these Terms and Conditions. This clarity helps prevent misunderstandings, supports consistent enforcement, and reinforces the legal integrity of the agreement between users and MyStray (MPJ Real-estate & Developers).
4. Eligibility and User Registration
Access to and use of MyStray (MPJ Real-estate & Developers) is subject to certain eligibility requirements designed to ensure that the platform is used responsibly, lawfully, and in a manner that supports its core objective of promoting animal welfare and community engagement. By registering for an account or using the platform in any capacity, users represent and warrant that they meet the eligibility criteria outlined in these Terms and Conditions and that they have the legal capacity to enter into a binding agreement under applicable laws.
MyStray is intended for use by individuals who are at least 18 years of age or have reached the age of majority in their respective jurisdiction. Users below this age may access or use the platform only under the supervision and with the consent of a parent or legal guardian. In such cases, the parent or guardian assumes full responsibility for the minor’s use of the platform, including all actions, communications, and content shared through the account. MyStray does not knowingly permit registration by individuals who do not meet the minimum eligibility requirements, and any accounts found to be in violation of this condition may be suspended or terminated without prior notice.
To access the full range of features offered by MyStray (MPJ Real-estate & Developers), users are required to create an account by providing accurate, complete, and up-to-date information during the registration process. This may include details such as name, phone number, email address, and any other information necessary for identification, communication, and platform functionality. Users agree that all information provided at the time of registration and thereafter is truthful and does not misrepresent their identity or intentions. The submission of false, misleading, or incomplete information may result in restrictions on account access, suspension, or permanent termination.
User registration is designed to create a secure and accountable environment where interactions can be traced, verified, and managed effectively. Verification mechanisms, such as mobile number or email authentication, may be implemented to enhance platform security and reduce fraudulent or malicious activity. These measures help ensure that users engaging in activities such as reporting animal cases, coordinating rescues, or participating in adoption processes can be identified and held accountable for their actions.
Users are solely responsible for maintaining the confidentiality of their account credentials, including login information, passwords, and any authentication details associated with their account. Any activity conducted through a registered account is deemed to have been performed by the account holder, regardless of whether such activity was authorized. Users must take reasonable precautions to safeguard their accounts and are required to notify MyStray immediately in case of suspected unauthorized access, security breaches, or misuse of their account.
MyStray (MPJ Real-estate & Developers) reserves the right to refuse registration, suspend accounts, or terminate access to the platform at its discretion, particularly in cases where users are found to have violated eligibility requirements, engaged in fraudulent behavior, or acted in a manner that compromises the safety, integrity, or purpose of the platform. Such actions may be taken without prior notice where necessary to protect the interests of the platform, its users, and the broader community.
By establishing clear eligibility and registration requirements, MyStray aims to maintain a trusted and secure ecosystem where users can participate confidently and responsibly. This section ensures that all individuals and organizations using the platform are identifiable, accountable, and aligned with the platform’s mission, thereby supporting a safe and effective environment for animal welfare activities and community collaboration.
5. User Roles and Responsibilities
MyStray (MPJ Real-estate & Developers) operates as a community-driven platform that brings together individuals and organizations working toward animal welfare. Users may participate in different roles such as pet owners, volunteers, rescuers, foster caregivers, donors, or registered organizations like NGOs and shelters. While the platform may provide role-based access to certain features, all users are equally bound by these Terms and are expected to act responsibly, ethically, and in alignment with the purpose of the platform. The effectiveness of MyStray depends on mutual trust, accurate information sharing, and responsible user participation.
Users are responsible for ensuring that all information, content, and activities carried out through the platform are accurate, lawful, and not misleading. This includes posts related to lost, found, injured, or adoptable animals, as well as pet profiles and medical records. Any incorrect or false information may negatively impact rescue operations, adoption processes, or community trust. Users must act in good faith and ensure that their contributions support animal welfare rather than create confusion or harm.
Communication between users is an essential aspect of the platform, enabling coordination and collaboration. All users are expected to maintain respectful, professional, and non-abusive behavior in their interactions. Any form of harassment, offensive language, threats, or inappropriate conduct is strictly prohibited. Additionally, users representing NGOs or organizations must ensure that their information is authentic and that they do not misrepresent their identity, services, or intentions while engaging with the community.
Users are also responsible for complying with all applicable laws and regulations while using MyStray (MPJ Real-estate & Developers). The platform acts only as a facilitator and does not take responsibility for user actions, decisions, or outcomes arising from interactions. By adhering to these responsibilities, users contribute to maintaining a safe, transparent, and reliable environment that supports the platform’s mission of promoting animal welfare and community collaboration.
6. Platform Services and Usage
MyStray (MPJ Real-estate & Developers) provides a digital platform designed to support animal welfare through community participation, information sharing, and coordination of activities. The platform enables users to report and track cases related to lost, found, injured, abused, or adoptable animals, as well as create and manage pet profiles, maintain medical records, and connect with other users, volunteers, and organizations. These services are intended to facilitate collaboration and improve response efficiency in animal care and rescue scenarios while offering a centralized system for managing relevant information.
The platform may include features such as location-based reporting, communication tools, adoption and foster listings, and integrations with third-party services like mapping systems or notification channels. While MyStray strives to provide reliable and efficient services, users acknowledge that the platform functions as a facilitator and not as a direct service provider for rescue operations, veterinary care, or adoption decisions. Any actions taken based on information उपलब्ध on the platform are at the user’s own discretion and responsibility.
Users agree to use MyStray (MPJ Real-estate & Developers) only for its intended purposes and in a manner that does not disrupt, damage, or interfere with the platform’s functionality or other users’ experience. Unauthorized use of the platform, including attempts to gain unauthorized access, misuse of data, or engagement in activities that may harm the platform’s integrity, is strictly prohibited. The platform reserves the right to monitor usage patterns and take appropriate action against any misuse or violation of these Terms.
MyStray (MPJ Real-estate & Developers) may update, modify, or enhance its services from time to time to improve functionality, security, and user experience. This may include adding new features, modifying existing ones, or discontinuing certain services without prior notice. While reasonable efforts are made to ensure platform availability, MyStray does not guarantee uninterrupted or error-free operation. By using the platform, users agree to accept these limitations and continue to engage responsibly within the scope of the services provided.
7. User Content and Data Submission
MyStray (MPJ Real-estate & Developers) allows users to create, upload, and share various forms of content as part of its core functionality. This includes, but is not limited to, posts related to lost, found, injured, or adoptable animals, pet profiles, medical records, images, videos, descriptions, location details, and communication messages. By submitting any content to the platform, users acknowledge that such content plays a critical role in enabling coordination, decision-making, and community engagement. Therefore, all submitted content must be accurate, relevant, and created in good faith to support the platform’s purpose of promoting animal welfare.
Users retain ownership of the content they create and submit; however, by uploading or sharing content on MyStray (MPJ Real-estate & Developers), they grant the platform a non-exclusive, worldwide, royalty-free license to use, store, process, reproduce, and display such content for the purpose of operating, improving, and promoting the platform. This may include making content visible to other users, using it for analytical purposes, or displaying it across different features of the platform. This license continues for as long as the content remains on the platform, subject to applicable data retention and deletion policies.
Users are solely responsible for the content they submit and must ensure that it does not violate any applicable laws, third-party rights, or platform guidelines. Content that is false, misleading, defamatory, abusive, or harmful to animals or other users is strictly prohibited. Additionally, users must ensure that they have the necessary rights or permissions to share any media or information uploaded to the platform. MyStray reserves the right to review, moderate, remove, or restrict access to any content that violates these Terms or is deemed inappropriate, without prior notice.
By using MyStray (MPJ Real-estate & Developers), users acknowledge that the platform does not guarantee the accuracy, completeness, or reliability of user-generated content. The platform acts as a facilitator and does not independently verify all submissions. Users are encouraged to exercise their own judgment and due diligence when relying on information shared by others. Through responsible content submission and adherence to these guidelines, users contribute to maintaining a trustworthy, transparent, and effective ecosystem for animal welfare and community collaboration.
8. Prohibited Activities
To maintain a safe, trustworthy, and effective environment, MyStray (MPJ Real-estate & Developers) strictly prohibits certain activities that may harm the platform, its users, or the overall mission of animal welfare. By accessing or using the platform, users agree not to engage in any behavior that is unlawful, unethical, misleading, or disruptive. The platform is intended solely for legitimate and responsible use, and any misuse that compromises its integrity or the safety of animals and users is not permitted.
Users must not submit false, inaccurate, or misleading information, particularly in relation to animal cases such as lost, found, injured, or adoptable animals. Creating fake listings, misrepresenting animal conditions, or using the platform for fraudulent purposes is strictly prohibited. Additionally, users must not impersonate any individual, organization, or entity, or falsely claim affiliations that do not exist. Such actions may lead to confusion, misuse of resources, and harm to genuine rescue or adoption efforts.
The platform must not be used to engage in abusive, offensive, or harmful behavior toward other users or animals. This includes harassment, threats, hate speech, or any form of discrimination. Users are also prohibited from uploading or sharing content that is illegal, defamatory, obscene, or violates the rights of others. Any attempt to exploit the platform for unauthorized commercial activities, spamming, or promoting unrelated services is not allowed and may result in immediate action against the user’s account.
Users must not attempt to interfere with the technical functioning or security of MyStray (MPJ Real-estate & Developers). This includes unauthorized access to systems, data mining, hacking attempts, introducing malicious software, or any activity that may disrupt platform operations. The platform reserves the right to monitor usage and take appropriate action, including suspension or termination of accounts, in case of any violation. These restrictions are essential to ensure a secure, reliable, and purpose-driven ecosystem for all users.
9. Privacy and Data Protection
MyStray (MPJ Real-estate & Developers) is committed to protecting the privacy and personal data of its users while ensuring transparency in how information is collected, used, and managed. The platform may collect various types of data, including personal details such as name, contact information, location data, and user-generated content like pet profiles, reports, and communication records. This data is essential for enabling core platform functionalities such as user identification, case reporting, coordination, and communication between users and organizations.
All data collected through MyStray (MPJ Real-estate & Developers) is processed in accordance with applicable data protection laws and is used solely for legitimate purposes related to the operation and improvement of the platform. This includes facilitating animal welfare activities, enhancing user experience, ensuring platform security, and enabling efficient communication. The platform implements reasonable technical and organizational measures to safeguard user data against unauthorized access, misuse, loss, or disclosure. However, users acknowledge that no digital system can guarantee absolute security, and they share responsibility in protecting their account information.
MyStray may share user data with trusted third-party service providers where necessary to support platform functionality, such as communication services, analytics tools, or mapping integrations. Such sharing is limited to the extent required and is governed by appropriate safeguards to protect user information. The platform does not sell or rent personal data to third parties for unauthorized commercial purposes. Users are advised to review any applicable third-party policies when interacting with external services through the platform.
By using MyStray (MPJ Real-estate & Developers), users consent to the collection and use of their data as described in these Terms and any associated Privacy Policy. Users may have rights to access, update, or request deletion of their personal data, subject to applicable laws and platform policies. By maintaining responsible data practices and ensuring transparency, MyStray aims to build user trust and provide a secure environment that supports its mission of community-driven animal welfare.
10. Intellectual Property Rights
All intellectual property rights related to MyStray (MPJ Real-estate & Developers), including but not limited to its platform design, software, features, functionalities, logos, trademarks, content structure, and overall system architecture, are the exclusive property of MyStray (MPJ Real-estate & Developers) or its licensors. These rights are protected under applicable intellectual property laws, and unauthorized use, reproduction, distribution, or modification of any part of the platform is strictly prohibited. Users are granted a limited, non-exclusive, non-transferable, and revocable right to access and use the platform solely for its intended purposes in accordance with these Terms.
Users acknowledge that while they may interact with and utilize various features of the platform, they do not acquire any ownership rights over the platform or its underlying technology. Any attempt to copy, reverse engineer, decompile, extract source code, or create derivative works based on MyStray (MPJ Real-estate & Developers) is not permitted. The platform name, branding elements, and associated materials must not be used without prior written consent, especially for commercial or promotional purposes that are not authorized by the platform.
Content created and submitted by users remains the property of the respective users, subject to the license granted to MyStray as outlined in these Terms. However, users must ensure that any content they upload does not infringe upon the intellectual property rights of third parties. This includes using only authorized images, videos, and information for which they have appropriate rights or permissions. Any violation of third-party intellectual property rights may result in removal of content, suspension of accounts, or further legal action as deemed necessary.
MyStray (MPJ Real-estate & Developers) reserves the right to take appropriate action against any unauthorized use of its intellectual property or any infringement reported by third parties. This may include content removal, account suspension, or legal proceedings where applicable. By respecting intellectual property rights, both the platform and its users contribute to maintaining a lawful, respectful, and sustainable digital ecosystem that supports innovation and responsible usage.
11. Third-Party Services and Integrations
MyStray (MPJ Real-estate & Developers) may integrate or provide access to third-party services, tools, and platforms to enhance functionality and improve user experience. These may include, but are not limited to, payment gateways, mapping and location services, communication channels, analytics tools, and notification systems. Such integrations are intended to support core platform operations, including case reporting, user communication, and data processing. However, these third-party services operate independently and are governed by their own terms, policies, and practices.
Users acknowledge that when they interact with any third-party service through MyStray (MPJ Real-estate & Developers), they may be subject to the respective terms and privacy policies of those external providers. The platform does not control or assume responsibility for the content, performance, availability, or security of third-party services. Any data shared with or processed by such services is handled according to their respective policies, and users are encouraged to review these policies to understand how their information is managed.
MyStray (MPJ Real-estate & Developers) does not guarantee uninterrupted or error-free integration with third-party services and shall not be held liable for any disruptions, failures, inaccuracies, or damages arising from their use. This includes issues such as payment failures, incorrect location data, delays in communication, or service outages that may impact user experience. While reasonable efforts are made to collaborate with reliable service providers, the platform cannot ensure their continuous performance or compliance at all times.
By using MyStray (MPJ Real-estate & Developers), users agree that the platform acts solely as a facilitator in providing access to third-party integrations and shall not be held responsible for any direct or indirect consequences arising from their use. Users are responsible for exercising their own judgment and discretion when engaging with such services. This approach ensures flexibility in enhancing platform capabilities while maintaining clear boundaries of responsibility and accountability.
12. Payments, Donations, and Financial Transactions
MyStray (MPJ Real-estate & Developers) may facilitate certain financial transactions within the platform, including donations to animal welfare causes, contributions to NGOs or shelters, and payments for services where applicable. These transactions are intended to support the platform’s mission of enabling community-driven animal care and welfare initiatives. While the platform may provide the interface and technical support for such transactions, it does not act as a financial institution or directly control the flow of funds between users and recipient entities.
All payments and financial transactions conducted through MyStray (MPJ Real-estate & Developers) are processed via third-party payment gateways or service providers. Users acknowledge that these external providers are responsible for handling transaction processing, security, and compliance with financial regulations. The platform does not store sensitive financial information such as card details and shall not be held liable for any issues arising from payment failures, delays, unauthorized transactions, or security breaches occurring at the level of the third-party service provider.
Users making donations or payments are responsible for verifying the authenticity and credibility of the recipient, including NGOs, shelters, or individuals listed on the platform. MyStray does not guarantee the utilization of funds by recipients and does not assume responsibility for how donations are used after transfer. Similarly, organizations receiving funds are expected to maintain transparency and act in good faith, but the platform does not independently audit or monitor their financial activities unless explicitly stated.
All transactions made through MyStray (MPJ Real-estate & Developers) are generally non-refundable unless otherwise specified or required under applicable laws. Users are advised to review transaction details carefully before completing any payment. By using the platform for financial transactions, users agree to comply with all applicable laws and accept that MyStray acts solely as a facilitator, with limited responsibility in relation to payment processing and fund utilization.
13. Disclaimer of Warranties
MyStray (MPJ Real-estate & Developers) provides its platform, services, and all associated features on an “as is” and “as available” basis, without any warranties or guarantees of any kind, whether express or implied. While the platform is designed to facilitate animal welfare activities and community collaboration, MyStray does not warrant that the services will be uninterrupted, error-free, secure, or free from defects. Users acknowledge that the use of the platform is at their own risk and discretion.
The platform does not guarantee the accuracy, completeness, or reliability of any information, content, or data shared by users, including reports related to animals, pet profiles, medical records, or communication between users. Since MyStray (MPJ Real-estate & Developers) relies heavily on user-generated content, it does not independently verify all submissions and cannot ensure their authenticity. Any decisions made or actions taken based on such information are solely the responsibility of the user.
MyStray (MPJ Real-estate & Developers) makes no warranties regarding the outcomes of interactions facilitated through the platform, including but not limited to rescue efforts, adoption processes, foster arrangements, or financial contributions. The platform does not guarantee that animals will be successfully rescued, adopted, or treated, nor does it ensure the conduct or reliability of any user, volunteer, or organization participating in such activities. All engagements occur at the user’s own judgment and responsibility.
To the fullest extent permitted by applicable law, MyStray (MPJ Real-estate & Developers) disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The platform shall not be responsible for any loss, damage, or inconvenience arising from the use or inability to use its services. This disclaimer is intended to clearly define the limitations of the platform’s obligations while ensuring users are aware of the inherent risks associated with digital and community-driven services.
14. Limitation of Liability
To the fullest extent permitted by applicable law, MyStray (MPJ Real-estate & Developers) shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use of, or inability to use, the platform and its services. This includes, but is not limited to, damages related to loss of data, loss of opportunity, financial loss, reputational harm, or any other intangible losses that may result from user interactions, reliance on platform content, or participation in activities facilitated through the platform.
MyStray (MPJ Real-estate & Developers) acts solely as a facilitator that enables users to connect, share information, and coordinate activities related to animal welfare. The platform does not directly participate in or control rescue operations, adoption decisions, financial transactions, or user conduct. As such, it shall not be liable for any actions, omissions, or outcomes resulting from interactions between users, including disputes, misunderstandings, or any harm caused to animals or individuals during such engagements.
The platform shall also not be responsible for any issues arising from third-party services, including payment gateways, mapping tools, communication services, or other integrations. Any failure, delay, or disruption caused by such external providers is beyond the control of MyStray (MPJ Real-estate & Developers), and users agree that the platform shall not be held accountable for any resulting damages or inconveniences. Users are expected to exercise their own judgment when interacting with third-party services through the platform.
In jurisdictions where limitations of liability are restricted, the liability of MyStray (MPJ Real-estate & Developers) shall be limited to the maximum extent permitted by law. In any case, the total liability of the platform, whether in contract, tort, or otherwise, shall not exceed the amount, if any, paid by the user for accessing the platform services. This limitation is intended to clearly define the scope of responsibility and ensure that users understand the risks associated with using a community-driven digital platform.
15. Indemnification
Users of MyStray (MPJ Real-estate & Developers) agree to indemnify, defend, and hold harmless the platform, its owners, affiliates, directors, employees, partners, and service providers from and against any and all claims, liabilities, damages, losses, costs, or expenses arising out of or related to their use of the platform. This includes, but is not limited to, any claims resulting from user actions, submitted content, violations of these Terms and Conditions, or infringement of any third-party rights. The purpose of this provision is to ensure that users take full responsibility for their conduct while using the platform.
This indemnification obligation applies to any misuse of MyStray (MPJ Real-estate & Developers), including the submission of false or misleading information, unauthorized sharing of data, violation of intellectual property rights, or engagement in prohibited activities. It also extends to disputes between users, including those related to animal rescue, adoption, foster arrangements, or financial contributions facilitated through the platform. In such cases, the platform shall not be responsible for resolving disputes or bearing any associated costs, and users agree to address such matters independently.
Users further agree to indemnify MyStray (MPJ Real-estate & Developers) against any legal actions or claims arising from non-compliance with applicable laws and regulations. This includes violations related to data protection, communication practices, animal welfare laws, or any other legal requirements relevant to their activities on or through the platform. The platform reserves the right to assume control of the defense in any matter subject to indemnification, and users agree to cooperate fully in such situations.
By agreeing to these Terms, users acknowledge that their use of MyStray (MPJ Real-estate & Developers) carries certain responsibilities and potential risks. This indemnification clause ensures that the platform is protected from legal exposure caused by user actions while reinforcing the importance of lawful, responsible, and ethical participation within the ecosystem.
16. Suspension and Termination
MyStray (MPJ Real-estate & Developers) reserves the right to suspend, restrict, or terminate user access to the platform at its sole discretion, with or without prior notice, in order to protect the integrity, security, and purpose of the platform. Such action may be taken if a user is found to have violated these Terms and Conditions, engaged in prohibited activities, submitted false or misleading information, or acted in a manner that may harm other users, animals, or the platform’s operations. Suspension may be temporary or permanent depending on the severity and nature of the violation.
In addition to violations of these Terms, MyStray (MPJ Real-estate & Developers) may also suspend or terminate accounts that are inactive for an extended period, involved in suspicious or fraudulent activities, or fail to comply with verification or security requirements. The platform may also restrict access to certain features while an issue is under review. These measures are implemented to ensure a safe, reliable, and trustworthy environment for all users and to prevent misuse of platform resources.
Users may choose to discontinue use of the platform at any time and may request account deletion in accordance with applicable policies. Upon termination or deletion of an account, access to platform services will be revoked, and certain user data may be deleted or retained as required by law or for legitimate operational purposes. MyStray does not guarantee the recovery of data once an account has been terminated, and users are advised to manage their information accordingly.
The suspension or termination of an account does not limit MyStray’s right to take further action where necessary, including legal proceedings in cases involving serious violations or unlawful conduct. This section ensures that the platform maintains control over its operations while providing a clear framework for addressing misuse and protecting the broader community engaged in animal welfare activities.
17. Modifications to the Platform and Terms
MyStray (MPJ Real-estate & Developers) reserves the right to modify, update, enhance, or discontinue any part of the platform, its features, or services at any time, with or without prior notice. Such changes may be implemented to improve functionality, enhance user experience, address technical or security requirements, or comply with legal and regulatory obligations. The platform may introduce new features, remove existing functionalities, or alter the way certain services operate, and users acknowledge that continued use of the platform is subject to these evolving conditions.
In addition to changes in platform services, MyStray (MPJ Real-estate & Developers) may revise or update these Terms and Conditions from time to time. These modifications are necessary to reflect changes in laws, technological advancements, business practices, or the scope of services offered. While reasonable efforts may be made to notify users of significant updates through in-app notifications, website announcements, or other communication channels, it remains the responsibility of users to review the Terms periodically to stay informed of any changes.
Continued access to or use of MyStray (MPJ Real-estate & Developers) after any modifications to the platform or Terms constitutes acceptance of the updated Terms and Conditions. If a user does not agree with the revised Terms, they must discontinue use of the platform and may request account termination in accordance with applicable policies. The platform encourages users to remain informed and review updates to ensure continued compliance and understanding of their rights and obligations.
By allowing flexibility in modifying both the platform and its governing Terms, MyStray ensures that it can adapt to changing requirements while maintaining a secure, efficient, and relevant environment for its users. This approach supports long-term sustainability and continuous improvement while clearly defining how updates are managed and accepted within the platform ecosystem.
18. Governing Law and Jurisdiction
These Terms and Conditions, and any dispute, claim, or matter arising out of or in connection with the use of MyStray (MPJ Real-estate & Developers), shall be governed by and construed in accordance with the laws of India. The application of governing law ensures that the interpretation, validity, enforcement, and performance of these Terms are subject to a consistent legal framework. By accessing or using the platform, users expressly agree that Indian laws shall apply, regardless of their location or place of access, except where local laws mandate otherwise.
MyStray (MPJ Real-estate & Developers) operates primarily within India, and its services are designed in compliance with applicable Indian legal and regulatory requirements, including those related to digital platforms, data protection, and animal welfare. Users accessing the platform from outside India acknowledge that they do so at their own initiative and are responsible for ensuring that their use of the platform complies with the laws of their respective jurisdictions. The platform does not make any representation that its services are appropriate or legally compliant in all geographic locations.
In the event of any dispute, controversy, or legal proceeding arising from or related to these Terms or the use of MyStray (MPJ Real-estate & Developers), the courts located within the jurisdiction of the platform’s registered place of business shall have exclusive jurisdiction. Users agree to submit to the authority of such courts and waive any objections related to jurisdiction, venue, or inconvenience of forum. This provision ensures clarity and avoids conflicts that may arise from multiple jurisdictions, thereby enabling efficient resolution of legal matters.
Nothing in this section shall limit the right of MyStray (MPJ Real-estate & Developers) to seek legal remedies, including injunctive or equitable relief, in any jurisdiction where such action is deemed necessary to protect its rights, intellectual property, platform integrity, or user safety. By clearly defining the governing law and jurisdiction, this section establishes a structured legal foundation that supports consistency, enforceability, and transparency in handling disputes and legal matters related to the platform.
19. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to the use of MyStray (MPJ Real-estate & Developers), its services, or these Terms and Conditions, users agree to first attempt to resolve the matter amicably through mutual discussion and good faith negotiations. The intention of this approach is to encourage quick, cost-effective, and cooperative resolution of issues without resorting to formal legal proceedings. Users are encouraged to contact the platform’s support team with complete details of the concern, allowing sufficient time for review and response before initiating further action.
If a dispute cannot be resolved through informal communication within a reasonable period, the matter may be escalated to formal dispute resolution mechanisms. MyStray (MPJ Real-estate & Developers) may, at its discretion, propose mediation or conciliation as an alternative method to resolve disputes in a structured yet non-adversarial manner. Such processes aim to facilitate dialogue between parties with the assistance of a neutral third party, helping them reach a mutually acceptable solution while minimizing legal complexity and costs.
In cases where disputes remain unresolved despite mediation or negotiation efforts, they shall be subject to legal proceedings in accordance with the governing law and jurisdiction specified in these Terms. Users agree that any such disputes shall be handled exclusively by the competent courts as defined, and they waive any objections to jurisdiction or venue. This ensures consistency in legal interpretation and avoids conflicts that may arise from multiple legal forums.
Users acknowledge that MyStray (MPJ Real-estate & Developers) acts solely as a facilitator of interactions and does not assume responsibility for disputes between users, including those related to animal rescue, adoption, foster arrangements, or financial contributions. While the platform may assist in communication or provide relevant information where appropriate, it is not obligated to mediate or resolve disputes between users. By agreeing to this dispute resolution framework, users accept a structured and transparent process for addressing conflicts while supporting the platform’s goal of maintaining a cooperative and community-focused environment.
20. Notices and Communications
MyStray (MPJ Real-estate & Developers) may communicate with users through various official channels, including in-app notifications, email, SMS, or other contact details provided during registration. These communications may relate to account activity, platform updates, policy changes, security alerts, or any other information relevant to the user’s interaction with the platform. By registering and using MyStray, users consent to receive such communications as part of the normal operation and administration of the platform.
Users are responsible for ensuring that their contact information, including email address and phone number, is accurate, current, and accessible. Any notice or communication sent by MyStray (MPJ Real-estate & Developers) to the registered contact details shall be deemed valid and delivered, regardless of whether the user has actually received or reviewed it. The platform shall not be held responsible for any consequences arising from outdated or incorrect contact information provided by the user.
Users may also communicate with MyStray (MPJ Real-estate & Developers) through designated support channels for queries, complaints, or requests related to their account or platform usage. Such communications must be made in a clear, lawful, and respectful manner. The platform will make reasonable efforts to respond within an appropriate timeframe; however, it does not guarantee immediate resolution or response in all cases. Users are expected to cooperate and provide necessary information to facilitate effective communication and issue resolution.
Formal notices, including those related to legal matters, policy updates, or enforcement actions, may be provided electronically or through other appropriate means as determined by MyStray (MPJ Real-estate & Developers). By agreeing to these Terms, users accept that electronic communication constitutes a valid and legally recognized form of notice. This section ensures efficient, transparent, and reliable communication between the platform and its users, supporting smooth operation and effective management of the platform ecosystem.
21. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed from the remaining Terms without affecting the validity and enforceability of the rest of the document. The remaining provisions shall continue in full force and effect as if the invalid or unenforceable provision had never been included. This ensures that the overall agreement remains operational and legally binding, even if a specific part is challenged or deemed unenforceable by a competent authority.
The determination of invalidity or unenforceability may arise due to changes in laws, judicial interpretations, or conflicts with regulatory requirements. In such cases, MyStray (MPJ Real-estate & Developers) reserves the right to modify or replace the affected provision with a valid and enforceable clause that closely reflects the original intent and purpose. This approach helps maintain consistency and ensures that the Terms continue to function effectively within the applicable legal framework.
Users agree that the removal or modification of any specific provision shall not impact their obligations under the remaining Terms and Conditions. All other sections, including those related to user responsibilities, limitations of liability, and dispute resolution, shall remain applicable and enforceable. This reinforces the continuity of the agreement and ensures that both the platform and its users retain their respective rights and responsibilities despite partial invalidity.
By including this severability clause, MyStray (MPJ Real-estate & Developers) ensures legal stability and adaptability of its Terms and Conditions. It provides a safeguard against potential legal challenges while maintaining the integrity and enforceability of the overall agreement, thereby supporting a consistent and reliable governance structure for the platform.
22. Entire Agreement
These Terms and Conditions, along with any associated policies such as the Privacy Policy, Community Guidelines, and any additional terms applicable to specific features or services, constitute the entire agreement between users and MyStray (MPJ Real-estate & Developers) with respect to the use of the platform. This agreement supersedes all prior or contemporaneous communications, representations, understandings, or agreements, whether written or oral, relating to the subject matter covered herein. The purpose of this provision is to ensure that all rights, obligations, and expectations are clearly defined within a single, comprehensive framework.
Users acknowledge that they have not relied on any statements, promises, or representations that are not expressly set out in these Terms and Conditions. Any additional information provided through support channels, marketing materials, or informal communication shall not be considered legally binding unless explicitly incorporated into these Terms. This ensures clarity and prevents misunderstandings regarding the scope of services and responsibilities associated with the use of MyStray (MPJ Real-estate & Developers).
In the event of any conflict or inconsistency between these Terms and other platform-related policies or documents, these Terms and Conditions shall prevail unless otherwise specifically stated. However, where certain services or features require additional or separate terms, those specific terms shall apply in conjunction with this agreement. This layered approach allows flexibility in managing different aspects of the platform while maintaining a consistent legal structure.
By using MyStray (MPJ Real-estate & Developers), users confirm their acceptance of this entire agreement and agree to be bound by all its provisions. This section ensures that there is a clear and complete understanding between the platform and its users, minimizing ambiguity and providing a solid legal foundation for all interactions and activities conducted within the platform ecosystem.